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Northwestern Athletics Post Event Survey

Thank you for coming to the post game review site. Below is a survey covering the game day experience at Northwestern Athletics events. Please fill out the entire survey to help us improve our operations.

What sport did you attend?
 
What was the date of the event?
 
Who was the opponent?
 
Where was your seat located?
(Section # or General Admission)
 
How did you hear about the event?
(Select all that apply)		 NUSports.com       E-mail       Radio       Print Ad
TV       Direct Mail       Friend       Other
 
If you selected Other in the question above, please list it here.
 
What factor contributed to your attendance?
(Select all that apply)		 Northwestern Supporter       Family or Friend
Opponent       Success of Team
College/Big Ten Fan       Advertisement       Other
 
If you selected Other in the question above, please list it here.

 TICKET OFFICE
 
How did you purchase your tickets?
    If you selected Other, please specify here
 
Were special requests granted?
 
How would you rate your Purchasing Experience?
 
How would you rate the Gameday Box Office Customer Service?
 
Additional Comments

 PARKING
 
Where did you park?
 
How would you rate the ease of Parking Entrance/Exit?
 
How would you rate the Gameday Parking Customer Service?
 
Additional Comments

 USHERS
 
Please rate your experience on the following criteria.
 
Accessiblity
 
Appearance
 
Friendliness
 
Helpfulness
 
Attentiveness
 
Additional Comments

 FACILITY CLEANLINESS
 
Please rate your experience on the following criteria.
 
Entrance Area
 
Concessions Area
 
Restrooms
 
Concourse
 
Seating Areas
 
Additional Comments

 CONCESSIONS
 
Please rate your experience on the following criteria.
 
Value
 
Food Quality
 
Food Selection
 
Gameday Customer Service
 
Additional Comments

 POLICE AND SECURITY
 
Please rate your experience on the following criteria.
 
Visibility
 
Responsiveness
 
Helpfulness
 
Additional Comments

 NORTHWESTERN MARKETING
 
Did you use a gameday ticket discount when you bought your tickets?
 
If so, would you have attended the event without that discount?
 
How would you rate the Giveaway Items?
 
How would you rate the Pre-game/In-game/Post-game Presentations?
 
Gameday Program
 
How would you rate the halftime entertainment?
 
Additional Comments

 PUBLIC ADDRESS ANNOUNCER
 
Please rate your experience on the following criteria.
 
Accuracy
 
Enthusiasm
 
Additional Comments

 BAND
 
Please rate your experience on the following criteria.
 
Appearance
 
Song Selection
 
Energy and Enthusiasm
 
Performance
 
Additional Comments

 SPIRIT SQUADS/MASCOT
 
Please rate your experience on the following criteria.
 
Ability to Incite Crowd
 
Energy and Enthusiasm
 
Mascot Performance
 
Additional Comments
 
 
 
How likely is it that you would recommend this Northwestern Athletic Event to a friend or colleague?
 
Additional Northwestern Athetic Comments
 
Would you like to become a secret shopper at one of our athletic events? Yes
No
 
Include your name and e-mail below and receive a coupon good for 15% off Prairie Moon. Each month one respondent will be randomly selected to win a personalized jersey.
 
Name
 
Email Address
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